Sr. SC Solutions Manager

Job Description & Responsbilities

Responsibilities 岗位职责

1. Design effective operation model, co-work with regional supply chain team to ensure effective implementation and execution of GTM strategy and transformation projects so as to reach target

设计有效运作模型，联动区域供应链团队确保GTM策略和转型项目的有效实施和执行，以达成既定目标；

2. Co-work with RTM, define and implement different channel customers selection criteria and service package

与RTM团队协作，设定并落地不同渠道客户甄选标准以及服务包

3. Define FIFO/Shipment Phasing etc. projects, drive & co-work with regional supply chain team to ensure effective implementation & ensure reaching target

确定先进先出/发运节奏等项目内容，驱动和联动区域供应链团队确保项目有效执行和目标达成

4. Enact annual plan of sales & customer empowerment, co-work with training function and regional supply chain team to implement effectively

制定年度销售及客户赋能计划，协同培训团队和区域供应链协作推进高效执行

5. Responsible for Non-GT customer (sold-to) development evaluation & annual logistics terms update of customer’s distribution contract

负责非传统渠道客户（售达方）开发评估及经销商合同物流条款年度更新

6. Responsible for logistics operation model design & evaluation of new product development

负责新品开发的物流运作部分模型设计和评估

7. Set up effective pre-management & closed-loop management system to identify high/middle risky complains and feedback proactively

建立有效前置管理和闭环管理体系，主动识别中高风险投诉和反馈

8. Team management & talent development

管理团队及人才发展

Competency Requirements 能力素质要求

1. Rich working experience in logistics / customer service，better to have CRM experience

丰富的物流&客服工作经验，具备客户关系管理经验更佳

2. Falimiar with route-to-market operation & knowledge

对市场通路运作熟悉，并具备相应知识储备

3. Project management capability

项目管理能力

4. Own training experience & construction knowledge of training

具备培训经验及培训体系的知识储备

5. Good communication & collabration capability，especially with commercial & sales team

优秀的沟通合作能力，特别是和销售及商务团队

6. Good team management ability

良好的团队管理能力

Position requirement / Critical experience 岗位工作经验要求

1. Bachelor degree and above, majoring in Supply Chain related subject is preferred

本科及以上学历，供应链管理相关专业优先

2. Minimum 5 years working experience in logistics or customer service field

至少在物流或客服领域有5年工作经验

3. Experience in team management with more than 1member

具备一人以上团队管理经验

4. Knowledge of route-to-market

具备市场通路知识

5. Experience in project management

具备项目管理经验

6. Fluent in English, able to use in daily communication

英语流利，能用于日常沟通交流

7. Training experience is a plus