Key Account Manager

Job Description & Responsbilities

RESPONSIBILITIES:

• Lead and be accountable for the day to day operations and business results of overall key account channel

• Lead the key account team to plan and implement assigned key accounts business plans, schemes and activities with support of Category and Channel Development team

• Implement, monitor and review promotional plans and events at key accounts according to activity calendar

• Establish Trade Terms and Budget Plan with Category and Channel Development team for key account channel in compliance with internal DANGO policy and procedures

• Ensure a cordial and profitable working relationship with key account customers on mutually agreed terms

• Execute timely listing in of new products according to planned conversion and phasing strategy in key account channel

• Engage effectively in range review with key account customers on a periodic basis

• Execute Joint Business Plan and conduct business reviews with key account customers

• Assist and coordinate space and category management/visibility projects with key account customers

• Monitor service levels, market returns and inventory of products for key account customers with support from Supply Chain team

• Engage in bottoms up forecast for key account customers, to be included in demand planning process

• Provide market intelligence on competitors and on the latest category trends in key account channel

• Manage and update all assigned key accounts profile database

• Lead Business Review and Scorecard updates for key account customers to all relevant internal key stakeholders

• Timely and accurate updates/ submissions of all pertinent internal and external requests using company processes and tools

REQUIREMENTS:

• Well-equipped experience with Key Account management, with potential to bigger sales management responsibility in 2-3 years

• Experience in leading a small team to deliver business result

• Strong business acumen

• Strategic thinking with Good data-based analytical skills

• Aggressive and results oriented

• Strong inter-personal & negotiation skills

• Shows initiative and flexibility; demonstrates a keenness to learn and self-developments

• Good communication skills in Spoken Cantonese and English. Putonghua would be an added advantage